Frequently Asked Questions

Website design and graphic design can be confusing. There are so many things you need to know to achieve the results you want. Here are some questions we frequently get asked.


1. What is a domain name?

Domain Name System, or DNS, is the friendly naming system for giving addresses to web servers and web pages. Somewhat like international phone numbers, the domain name system gives every server a memorable and easy-to-spell address. Simultaneously, the domain names hide the really technical IP address which most viewers aren't interested in.

2. What is website hosting?

Web hosting is a service that allows organizations and individuals to post a website or web page on to the Internet. A web host, or web hosting service provider, is a business that provides the technologies and services needed for the website or webpage to be viewed in the Internet. Websites are hosted, or stored, on special computers called servers.

When Internet users want to view your website, all they need to do is type your website address into their browser. Their computer will then connect to your server and your webpages will be delivered to them through the browser.

Most hosting companies require that you own your domain name in order to host with them. If you do not have a domain name, the hosting companies will help you purchase one.

3. Can you redesign my current website?

Absolutely! The process is comprised of meeting with you (either in person, or via phone/video chat) to discuss your needs, and your vision. Often, if your website is outdated, it can be easier and less expensive to start from scratch, only bringing over the information you need into a new website design.

4. Why does my company need a website?

The internet is a fact of business life, so even small firms need a presence online to hook customers.

Many small business owners view their business as a totally offline entity, pursuing traditional means to promote themselves and win new customers. However, regarding any business (from the largest enterprise to the sole trader, or anything in between) as purely offline is a risky strategy to take when your customers are spending more and more of their time online.

Harnessing the web as a business tool is important, even for businesses that may consider themselves as primarily offline. Beauty businesses, fitness businesses, plumbers, driving instructors and any number of other service businesses ultimately all measure success by their ability to build offline relationships – and the web can play a huge part in that. So no matter how established your businesses is offline, it's crucial to get the basics of online in place.

5. Do you do e-commerce websites?

Yes we do! We can work with you to discover what you need as reach, and ensure that not only is your e-commerce site easy to use, but secure. We can help provide peace of mind to your consumers.

6. Can I take images off the internet to use on my website?

This is a complicated question. The answer is both a "yes" and a "no". There are many stock photo websites on the internet that offer stock images for free or for a price. However, much of the content on the internet is, in fact, protected through copyright laws. A common misconception is that, "if it is on the internet, it is public domain". This simply is not true, for more information, read about the experience a blogger had.

7. How do I maintain my website?

If you choose to maintain your website on your own, you will need access to the websites "back-end" or "administration panel". Depending on the platform (WordPress, Joomla, HTML, CSS, etc), you may or may not have an easy to use back-end. You will need to make sure that you are regularly updating the website to patch any known, or new security vulnerabilities that arise, as well as updating your websites content.

Nomadic Design can maintain your website and ensure that it is always up-to-date on security patches, while allowing you maintain content and keep your business running.

8. What is a content management system?

A content management system (CMS) is a computer application that supports the creation and modification of digital content. It is often used to support multiple users working in a collaborative environment.

CMS features vary widely. Most CMSs include Web-based publishing, format management, history editing and version control, indexing, search, and retrieval. By their nature, content management systems support the separation of content and presentation.

A web content management system (WCM or WCMS) is a CMS designed to support the management of the content of Web pages. Most popular CMSs are also WCMSs. Web content includes text and embedded graphics, photos, video, audio, maps, and program code (e.g., for applications) that displays content or interacts with the user.

9. Can I update my own site once it's complete?

Absolutely! Nomadic Design is dedicated to allowing freedom to your business to do what you need to ensure your businesses success. With Nomadic Design, we will provide you with an account that will allow you to log into the back-end of your website, where you will be able to update as you see fit. We will even provide you and your staff with training on your websites capabilities, and how to use it.

10. What is SEO?

SEO or Search Engine Optimization is the name given to activity that attempts to improve search engine rankings.

In search results Google™ displays links to pages it considers relevant and authoritative. Authority is mostly measured by analyzing the number and quality of links from other web pages.

In simple terms your web pages have the potential to rank in Google™ so long as other web pages link to them.

11. I need a site but I'm completely lost. Where do I start?

This is the simplest question of them all! You start by contacting us and requesting a free, no obligation consultation. We will work with you to find out your needs, vision, and budget. Once you choose to have Nomadic Design build your online presence, we take care of the rest, but you still stay in the loop. We build out milestones, and keep you apprised of the progress of your new website.

12. Can I hire you, even if we are not in the same geographic location?

This is the beauty of the Internet, you absolutely can! In the event that we are not close enough to each other to meet in person, we can discuss over phone, and even online video chat (such as Skype). Nomadic Design has done work with clients in several locations throughout Canada and the United States.

13. How long does it take to build a website?

This depends on the scope of the website project, and any additional changes that you request during the building phase. The best way to find out how long it may take, is to contact us for a free, no obligation consultation.

14. How big and small are the companies you work with?

We work with any size company that requires our expertise. From a one person operation upwards.

15. What is image resolution?

Image resolution is the detail an image holds. The term applies to raster digital images, film images, and other types of images. Higher resolution means more image detail.

16. How much does a website cost?

This depends on the scope of the website project, and any additional changes that you request during the building phase. The best way to find out how much it may cost, is to contact us for a free, no obligation consultation.

17. What is the difference between vector and bitmap?

Bitmap images are images with pixels. They come in many different forms: .jpg, .gif, .bmp, .tif, etc. These images are resolution dependent, meaning you need to ensure the resolution is set appropriately for your job. Vector images, like line art, are drawings and because they're based on mathematical equations, resolution is never an issue because they are scalable.

Note: If you want to submit a bitmap image for printing, you need to make sure that the resolution is of high enough quality. An image that you take off the internet is four times smaller than an image needs for print. Make sure that art you submit for printing is minimum 300 dpi. Read here how to find out what your image's DPI is.